RENTAL TERMS

To ensure excellent cooperation, we have established clear rental terms. Learn about the key requirements and procedures for vehicle rental.

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Rental Requirements

  • Driver’s Age: Minimum age requirement (e.g., 21 years, depending on the vehicle category).
  • Driver’s License: Valid license for a minimum duration (e.g., 1 year) and, for foreign drivers, an international driving permit if required.
  • Documents: Identity card or passport of the renter.
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Payment Methods

  • Security Deposit: An amount held as a deposit at the start of the rental (can also be paid in cash).
  • Accepted Payment Methods: Credit/debit card or cash (depending on the company’s policy).
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Rental Duration

  • Minimum Duration: For example, 1 day.
  • Return Time: Vehicle return time and late return penalty (e.g., one additional day charge).
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Fuel

  • Fuel Policy: Full-to-full policy or fuel charges upon return.
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Insurance

  • Basic Insurance: Coverage details and exclusions (as outlined in the vehicle’s insurance policy).
  • Third-Party Insurance: What it includes and any limitations.
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Vehicle Usage Terms

  • Usage Restrictions: Prohibition of use outside national borders, on unpaved roads, or by unauthorized drivers.
  • Transport Restrictions: Transporting animals or hazardous materials without prior approval.
  • Fines: Charges for traffic violations or driver negligence.
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Changes or Cancellations

  • Basic Insurance: Coverage details and exclusions (as outlined in the vehicle’s insurance policy).
  • Third-Party Insurance: What it includes and any limitations.
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Damages and Accidents

  • Reporting Procedure: Instructions in case of damage or an accident (e.g., notifying the company, authorities, and insurance).
  • Customer Responsibility: Liability for damage (if no full insurance is in place).
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Additional Services and Charges

  • Additional Driver: Conditions and cost.
  • Child Seats: Available upon request with an extra charge.
  • Delivery/Pickup at Airport, Port, Hotel: Extra cost.
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General Terms

  • Company Responsibility: Limitation of liability in case of mechanical failure or force majeure.
  • Contract Termination: The company’s right to cancel the contract in case of terms violation.
  • Applicable Law: The governing law for the rental agreement.