RENTAL TERMS
To ensure excellent cooperation, we have established clear rental terms. Learn about the key requirements and procedures for vehicle rental.
Rental Requirements
- Driver’s Age: Minimum age requirement (e.g., 21 years, depending on the vehicle category).
- Driver’s License: Valid license for a minimum duration (e.g., 1 year) and, for foreign drivers, an international driving permit if required.
- Documents: Identity card or passport of the renter.
Payment Methods
- Security Deposit: An amount held as a deposit at the start of the rental (can also be paid in cash).
- Accepted Payment Methods: Credit/debit card or cash (depending on the company’s policy).
Rental Duration
- Minimum Duration: For example, 1 day.
- Return Time: Vehicle return time and late return penalty (e.g., one additional day charge).
Fuel
- Fuel Policy: Full-to-full policy or fuel charges upon return.
Insurance
- Basic Insurance: Coverage details and exclusions (as outlined in the vehicle’s insurance policy).
- Third-Party Insurance: What it includes and any limitations.
Vehicle Usage Terms
- Usage Restrictions: Prohibition of use outside national borders, on unpaved roads, or by unauthorized drivers.
- Transport Restrictions: Transporting animals or hazardous materials without prior approval.
- Fines: Charges for traffic violations or driver negligence.
Changes or Cancellations
- Basic Insurance: Coverage details and exclusions (as outlined in the vehicle’s insurance policy).
- Third-Party Insurance: What it includes and any limitations.
Damages and Accidents
- Reporting Procedure: Instructions in case of damage or an accident (e.g., notifying the company, authorities, and insurance).
- Customer Responsibility: Liability for damage (if no full insurance is in place).
Additional Services and Charges
- Additional Driver: Conditions and cost.
- Child Seats: Available upon request with an extra charge.
- Delivery/Pickup at Airport, Port, Hotel: Extra cost.
General Terms
- Company Responsibility: Limitation of liability in case of mechanical failure or force majeure.
- Contract Termination: The company’s right to cancel the contract in case of terms violation.
- Applicable Law: The governing law for the rental agreement.